A Bowling Ball Thrown From the Next Lane Crushed Her Hand, and the Jury Held the Ski Resort Responsible for Its Employee's Party Trick.
After trial: Final as reinstated. The jury returned $2,402,000 in November 2022 and the district court entered judgment in December 2022. In May 2023 the district court granted Vail judgment as a matter of law on the respondeat superior claim and reduced the judgment by the 20 percent of fault the jury had assigned to the employee. On May 15, 2025 the Utah Court of Appeals (No. 20230549-CA) reversed that ruling, affirmed the denial of Vail's motion for a new trial on damages, and ordered the original judgment reinstated in full with 2022 interest rates. The Utah Supreme Court's list of granted certiorari petitions does not include this case, and we found no report of further review. Vail Resorts, Inc. is a publicly traded corporation, which is why the row is tagged as institution-backed; we did not find a public confirmation of the payment itself.
Won by Christensen & Jensen, P.C..
Amy Herzog worked at Jupiter Bowl in Kimball Junction. During a Park City Mountain Resort employee party in April 2019, a resort employee performed a 360-degree spin and released his ball into her lane while she was freeing a stuck ball from the gutter, crushing her left hand. Three surgeries left her with a permanently deformed hand that cannot form a fist. A Summit County jury found Vail Resorts 80 percent at fault and its employee 20 percent, awarded $2,402,000, and found the employee was acting within the scope of his employment. The trial judge later vacated the employer-liability finding and cut the award by 20 percent, but the Utah Court of Appeals reversed that ruling in 2025 and reinstated the full judgment.
What happened
On April 4, 2019, Park City Mountain Resort, which is owned by Vail Resorts, Inc., held an employee bowling party at Jupiter Bowl in Kimball Junction, a few miles from the resort. The event was approved by the company and paid for with a Park City Mountain credit card.
Amy Herzog worked at the bowling alley. During the party a ball got stuck in a gutter, and she went down the lane to retrieve it. In the adjacent lane, a Vail employee named Joe Ellis was bowling with a showy 360-degree spin move. One of his throws flew over the divider into Herzog's lane and slammed into the back of her left hand, pinning it against the ball she was holding.
Her orthopedic surgeon described the result as a very severe crush injury. The second and third metacarpals, the long bones behind the index and middle fingers, were fractured and extremely fragmented, with soft tissue damage around them. The first surgery took nearly five hours and required roughly 20 screws and pins to rebuild the hand. She needed two more operations to remove the hardware. The damage is permanent: the hand is deformed and stiff, she cannot make a normal fist, her knuckles are enlarged and the fingers sit in a clawlike position, and she faces a high probability of arthritis. She has since worked as a secretary with accommodations.
She and her husband, Shane Herzog, sued Vail Resorts in the Third District Court in Summit County, Case No. 200500069, before Judge Richard Mrazik. Vail argued that the party was an extracurricular outing rather than a company-sanctioned event, that Ellis was not acting within the scope of his employment when he threw the ball, and that Herzog had put herself in a dangerous position.
The jury of eight rejected every one of those arguments. After deliberating for about 90 minutes in November 2022, it unanimously found Vail 80 percent at fault and Ellis 20 percent at fault, assigned no fault to Herzog, and found that Ellis was acting within the scope of his employment. It awarded Amy Herzog $88,000 for medical expenses, $14,000 for lost earnings and $2,250,000 in noneconomic damages, and awarded Shane Herzog $50,000 for loss of consortium, a total of $2,402,000. Her lawyers had asked for about $1 million. Lead trial counsel William J. Hansen told KPCW afterward that $2.25 million "is on the high end."
The court entered judgment on the verdict in December 2022. In May 2023, however, Judge Mrazik granted Vail's motion for judgment as a matter of law on the respondeat superior claim, vacating the jury's scope-of-employment finding, and reduced the award by the 20 percent share attributed to Ellis. The court denied Vail's separate motion for a new trial on the ground that the damages were excessive.
Both sides appealed. On May 15, 2025, in Herzog v. Vail Resorts, Inc., No. 20230549-CA, the Utah Court of Appeals, in an opinion by Judge Ryan D. Tenney joined by Judges Ryan M. Harris and Amy J. Oliver, reversed the judgment as a matter of law. It held that reasonable jurors could conclude that Ellis's spin move at a company event was at least partly motivated by serving Vail's interests, so the scope-of-employment question belonged to the jury. It affirmed the denial of a new trial, finding the damages award supported by the evidence and within the jury's discretion, and directed the district court to reinstate the original judgment with all damages awarded and interest running from 2022.
The Herzogs were represented at trial by William J. Hansen and Kristen C. Kiburtz of Christensen & Jensen, with John E. Hansen and Mitchell T. Brooks. On appeal the counsel block names William J. Hansen, Karra J. Porter, Kristen C. Kiburtz, John E. Hansen and Mitchell T. Brooks.
Sources
This account is drawn from contemporaneous public reporting and the court record.
- 1.Herzog v. Vail Resorts, Inc., No. 20230549-CA (Utah Ct. App. May 15, 2025), FindLaw copy: the opinion by Judge Tenney with Judges Harris and Oliver, the 2019 employee bowling party, Ellis's 360-degree spin move and the ball pinning Herzog's left hand, the surgeon's description of a very severe crush injury with fragmented metacarpals, the five-hour surgery with about 20 screws and pins and two hardware-removal surgeries, the permanent deformity and inability to form a fist, the verdict of $102,000 economic ($88,000 medical, $14,000 lost earnings) and $2,250,000 noneconomic damages plus $50,000 to Shane Herzog, the 80/20/0 fault allocation and scope-of-employment finding, the December 2022 judgment, the May 2023 grant of judgment as a matter of law and 20 percent reduction, the reversal of that ruling, the affirmance of the denial of a new trial, the reinstatement of the original judgment, and the counsel block naming William J. Hansen, Karra J. Porter, Kristen C. Kiburtz, John E. Hansen and Mitchell T. Brooks for the Herzogs
- 2.Justia's copy of the same published Utah Court of Appeals decision, confirming the docket number and the disposition
- 3.KPCW, November 18, 2022: the Summit County Third District Court verdict, the eight-person jury's 90-minute unanimous deliberation, the $2.25 million noneconomic award, $102,000 for medical expenses and lost income and $50,000 to Shane Herzog, that Herzog had asked for about $1 million, the Jupiter Bowl and Kimball Junction setting, the three surgeries and permanent loss of hand function, her later work as a secretary with accommodations, Vail's arguments that the party was extracurricular and that Herzog put herself in danger, the finding that the event was company-approved and paid for with a Park City Mountain credit card, and Bill Hansen of Christensen & Jensen and Mitchell Brooks as plaintiffs' counsel
- 4.KPCW, May 19, 2025: the appeals court's rejection of Vail's excessive-damages challenge, its order that the district court reinstate the original judgment, and that it was not yet known whether Vail would seek review in the Utah Supreme Court
- 5.Third-party verdict report, November 23, 2022, reprinting plaintiffs' counsel's summary: Case No. 200500069, Judge Richard Mrazik, the April 4, 2019 injury date, the acute comminuted fractures of the left second and third metacarpals, the $2,402,000 total and its breakdown, and William J. Hansen as lead trial counsel with Kristen C. Kiburtz, John E. Hansen and Mitchell T. Brooks
- 6.Utah Supreme Court, petitions for certiorari (granted orders): the case does not appear, checked September 2026
- 7.Christensen & Jensen, P.C. (firm)
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